All ideas

It helps make sessions have a cleaner look and feel to them. If a practitioner is in their home, or have someone passing behind, they can easily hide the background around them and have a more fun and clean aesthetic.

It's confusing when searching for a Monarch user and two identical users pop up. It would be helpful if: Deactivated accounts had red lettering If the parent account would be visible in brackets after the user's name for student and school account...

Currently we collect much of this via long emails to customers at start up. They often don't fill out all the information as the information from their email they are mostly concerned with is: who is their practitioner, how do they connect with th...

When customer are searching for completed report they have to select each type of assessment from the drop-down area of the Reports search field to search each student and locate completed assessment reports.

Basic Package = Direct therapy Ideas of potential Add-ons are related to indirect time and would replace this as a percent calculation of the sum of direct therapy: Session notes (per session) - I considered making this part of the basic package, ...

When there are multiple practitioners of one type are assigned to one school, the online referral form notification can cause confusion (once someone accepts, the others just see it greyed out and often reach out for clarity if they wanted to refe...

I sent a previous ticket to add 3 new billing activities and change the billing category from SF/PSL to just SF. We know longer have PSLs in Clinical Services. I was asked to post further changes here. I would like the 11 billing activities remove...

This could be donation of time by therapists or paid for by other customers/angel investors to increase access to therapy for students who can't afford it.

This could come not only from existing customers and therapists, but also those that don't go closed won so that we have a better idea of why. Accessible online but only sharing certain results. This could created a stronger sense of ownership of ...

There are a lot of apps that parents can use to support their kids, but they are mostly AAC and the quality doesn't seem great. In this idea, our therapy team could submit content to the app based on what they think would be useful to parents. Thi...