We have to copy and paste usernames into our Welcome emails to customers and eHelpers. If Monarch could just email them, or we can push a button to send an email, to let them know what their username is and login instructions, we can remove this from our email templates.
Thank you for your idea. While it primarily impacts internal process automation, we'll keep it on our backburner for future enhancements. Should this idea be selected for development, we'll get in touch.