As we consider in the future allowing the customer to add more service details and requirements themselves directly into Monarch, I was thinking a feature for them to edit their calendar may be interesting. For example, they could enter known holidays and closures and that could increase communication to our practitioners and potentially it could block sessions from being scheduled that day which would increase data accuracy (practitioners tend to cancel rather than delete sessions on those days). This would also give TinyEYE more visibility and insight into why sessions may not be scheduled certain days as we review data.
Additionally, CCT could have the option to enter details for the customer if we are able to obtain a yearly calendar for example (or AI could scan and enter). I think it would also be important to have a pop up disclosure in the calendar area that practitioners should always double check with their school on closures and holidays as not all may be entered into Monarch